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Public servants could soon receive their retirement benefits within 10 days of leaving employment under a new directive issued by President William Ruto.
Ruto said the National Social Security Fund (NSSF) and other agencies handling retirement payments had been instructed to end the long delays experienced by retirees.
The President made the announcement on Monday, October 5, during the World Teachers’ Day celebrations at Kasarani in Nairobi.
New Timeline for Retirement Payments
Ruto said the new system would initially focus on ensuring teachers receive their retirement benefits within 10 days. He added that the same approach would eventually cover other public servants as the reforms are implemented.
The President said agencies had assured him that the 10-day target would be achievable within the next three months. He also said retirees should no longer be forced to visit different government offices while following up on their payments.
Digital System to Speed Up Processing
The reforms are being supported by the Pension Management Information System introduced by the Teachers Service Commission and National Treasury. According to Ruto, officials are currently uploading pension records into the system to make processing faster and reduce paperwork.
The move is expected to address longstanding delays caused by missing files, inaccurate records and other administrative challenges. Some retirees have previously waited for years before receiving their benefits, despite existing procedures providing a much shorter processing period.
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